FREQUENTLY ASKED QUESTIONS
Q. Can I install hardwood floor on top of my existing hardwood floor ?
A. No, the old flooring must be removed to prepare the surface for the new installation.
Q. Can we install laminate floor on top of a carpet ?
A. No, a carpet must be removed in order to install the new floor properly.
Q. Why does my hardwood floor change color with age ?
A. The wood gains color character naturally over the years, and direct sunlight also increases this "patina" effect.
Q. How come my floor makes sounds when I walk ?
A. With age, sub-flooring can lose stability and need reinforcement to reduce the noise. This can also be a result of improper installation.
Q. My floor is fairly clean but it's yellow, should I sand it ?
A. Yes, sanding your floor will eliminate the yellow color caused by sun and old finishes.
Q. Can we clean the floor with water or other cleaning products ?
A. No, specialized products should be used to clean hardwood floors, as water and harsh chemicals can damage them.